Contact HeyShenzhen

Information in Shenzhen shifts quickly. Reach out when you need a human answer, community support, or a friendly pointer in the right direction.

How we can help

  • Ask a question

    Start with our guides—they cover most everyday scenarios. If you still cannot find what you need, send your question along with the context. We cannot provide legal or immigration advice, and we do not handle visa or residence permit cases.

  • Give feedback

    Spot a missing detail, a broken link, or an outdated regulation? Tell us. Precise corrections make it easier for everyone moving to, or living in, Shenzhen.

  • Say thanks

    We love hearing how the guides helped you. Your stories keep this project going. If you would like to support the work financially, mention it in your message and we will share the options.

  • Promote your services

    We occasionally feature services that genuinely help newcomers. Share what you offer, who you serve, and why it benefits the community. We only recommend services that align with our editorial standards.

Community channels

Join our community to swap tips, learn about neighbourhoods, and receive real-time updates:

  • Discord – Quick chats, detailed questions, and introductions.
  • Facebook Group – Community announcements, events, and long-form discussions.
  • WeChat : Add Jenxi (ID: jayjenxi) for an introduction to the HeyShenzhen groups.

Contact details

Website lead
Jenxi Seow
Mailing address
Coming soon – we operate primarily online.
Social channels
Discord • Facebook • WeChat • Instagram (coming soon)

Need professional support?

Let us know if you need vetted legal, tax, relocation, or HR specialists. We collaborate with trusted partners in Shenzhen and Hong Kong and can suggest the right contact for your situation.

Email us with as much detail as you are comfortable sharing and we will respond as quickly as we can.